FAQ's

FAQ’s

Why is 7.0 pH so important to your health?

The pH scale is used to measure whether a substance is an acid or alkaline from a range of 1-14. A pH of 7.0 is right in the middle. It’s considered “balanced” or “neutral.”  Our bodies thrive with a neutral pH. 

Achieving 7.0 pH is healthier for the environment of your mouth. It protects teeth from erosion and cavities and lowers the activity of harmful bacteria.  Maintaining a neutral pH balance and regular tooth brushing will serve to help your teeth and gums stay healthy. 

Better oral health helps the rest of your body stay healthier and less inflamed. Without irritants and harmful bacteria, your teeth can start the process of remineralization, of healing and re-growing that will serve to make your mouth a healthier place going forward. 

For more information click here.

What are the benefits of organic xylitol?

Organic xylitol is blended in our toothpastes and mouthwashes.  Xylitol is harvested from birch trees and in non-gmo corn.  Bad bacteria in your mouth is eliminated because it’s attracted to but cannot consume Xylitol.  Consequently, the bad bacteria is destroyed because it cannot use Xylitol to feed on. 

Xylitol is a natural sweetener that Inhibits plaque production and improves saliva production to helps support your mouths balanced pH.  Balanced Ph facilitates remineralization and can inhibit cavity occurrence in children and adults. For more information click here.

What are the benefits of organic essential oils?

We use only organic plant-based essential oils (distillations of plants, flowers, seeds, roots and trees) for their antibacterial, antifungal, and biofilm-inhibiting properties. Tea tree oil, coconut oil, and peppermint oil are shown to be as effective as fluoride in inhibiting plaque.

What are the benefits of the organic vitamins & minerals?

Our proprietary organic formula includes Vitamin C to strengthen gums and guard against gingivitis, Phosphorus and Calcium help to remineralize teeth and strengthen the jawbone, and Potassium improves bone mineral density, plus Copper, Iron, Manganese, Zinc, Vitamin A, Vitamin B1, Vitamin B2, Vitamin B3, Vitamin B6, Vitamin D, Vitamin E and Vitamin K and more are needed to make ORL satisfy your oral needs. 

What are the benefits of organic CBD oil? (Only in ORL products clearly marked as having CBD on the bottle)

CBD is a compound found in cannabis plants, which, unlike THC, does not produce psychotropic effects.

CBD works with the body’s natural endocannabinoid system to regulate countless processes and is considered to have substantial medicinal value. Because of this, including CBD in your daily routine may have a major impact on your oral and overall health.

Benefits can include elimination of decay-causing bacteria, diminished inflammation, reduced bone loss, and improved pH, which allows for natural remineralization.

For more information click here.

Why are glass bottles better than plastic bottles?

Our reusable eco-friendly glass bottles are recyclable and are the best way to protect the efficacy of the organic ingredients and the essential oils.  By using glass we also reduce our overall dependency on plastic waste.

Are ORL products non-GMO?

Yes. 100% non-GMO. 

Are ORL products gluten free?

Yes.  All ORL products are formulated without using any gluten ingredients.

Are ORL products free of sodium lauryl sulfate (SLS)?

Yes. All of our products are free from Sodium Lauryl Sulfate.  It is a harmful ingredient used by many brands as a surfactant and foaming agent.  It is flammable, corrosive and a health irritant.  Detailed information from the National Institute of Health on the harmful effects can be found here.  We use only organic and natural ingredients to provide the best oral care experience.

Are ORL products free of animal testing?

Yes. ORL products and ingredients are free from any animal testing.

Are ORL products vegan?

With organic and plant-based ingredients our products are vegan.

Are ORL products free of fluoride?

Yes. All ORL products are free from fluoride.  Studies show that many adults have consumed too much fluoride. Studies also show fluoride to be an extremely harmful ingredient for children. Detailed information from the National Institute of Health on the harmful effects can be found here.  By delivering a perfect 7.0 pH in your mouth, ORL ingredients including calcium provide an effective process to benefit your mouth while replacing fluoride.

Are ORL products free of alcohol?

Yes.  Besides the side effects of alcohol on cognitive and motor skills, alcohol actually kills good bacteria too.  It is also a major cause for dry mouth or xerostomia symptoms.  Using 100% organic xylitol is a healthier and more effective ingredient than using alcohol and it’s safer.

Does ORL products comply with California bill 495?

Yes.  All ORL products completely comply with the pending California legislation on harmful ingredients in products and cosmetics.  For more information click here.

Why is methylparaben used?

Only a small trace amount (<.5%) of methylparaben is used to ensure the 7.0 pH balance in our formulations and shelf life stability. Our belief is that the most important benefit of ORL products is achieving a perfect 7.0 pH balance so your mouth can naturally remineralize, whiten and freshen in the safest possible manner.  For more information click here.

Who is PubChem and why is it important?

PubChem is an international resource of objective scientific and safety information on ingredients that is managed and operated by the NCBI (National Center of Biotechnology Information) which is part of the National Institute of Health.  It is important for us to share with you factual, objective and credible information so you can make the best decisions for you and your family’s health.

What is the list of harmful ingredients not found in ORL products?

There are over 100 harmful ingredients found in many leading national brands of mouthwash and toothpaste in the market today.  Click here for the detail list of these ingredients not found in ORL products.

Are ORL products safe for children?

Yes – we use the best in organic and natural ingredients combined with eliminating any fluoride and alcohol. ORL has special flavored products for children to encourage good oral care habits as children grow.  However, we do advise parental guidance on supervising use and any potential allergies.

Are ORL products safe to use during pregnancy?

Yes – our products are formulated to be safe by including organic and natural ingredients.  However, please consult your physician directly on any specific questions and advice pertaining to your pregnancy.

Where can I buy ORL products?

ORL products can be found at orlcares.com, retail stores and from dentists and oral hygienists. Contact ORL for more information. 

What is your return policy for on-line orders?

You may return any unopened product within 30 days of purchase. You will be refunded the price of the item plus any taxes charged, excluding shipping costs.   

How do I become a retailer/distributor/wholesaler?

Please reach out to us via email at info@orlcares.com.

I’m a dentist and can I buy ORL products for a discount?

We do offer our products directly to dentists and oral hygienists at a wholesale price.  Please inquire by contacting us at info@orlcares.com. 

How do I become an affiliate or an ORL brand ambassador?

Please reach out to us at info@orlcares.com, and we look forward to following up.

I’m a social media blogger looking to review your products. Who do I speak to?

We welcome the opportunity to gain feedback.  Please contact us at info@orlcares.com. 

Are ORL products safe for use with orthodontic appliances (braces, etc.)?

With organic and natural ingredients, they are designed to be safe with braces or smile aligners.

Where are ORL products manufactured?

ORL is manufactured in the USA in a state-of-the-art facility that is ISO compliant, USDA organic certified, and FDA registered.  

Where is ORL located?

ORL Labs, LLC is headquartered in Scottsdale, Arizona, USA.

How do I contact Customer Service?

We can be reached at customerservice@orlcares.com or by calling toll-free 844-675-5227